Terms of service

Last updated: October 2, 2026

Welcome to Earthwear Studio. These Terms of Service (“Terms”) explain the conditions for using our website and purchasing products from us. By using our website or placing an order, you agree to these Terms. Please read them before making a purchase.

About us

This website is operated by Earthwear Studio. If you have questions about these Terms or an order, contact us at info.earthwearstudio@gmail.com

Products and product information

We aim to describe and display our products accurately. However, colors may vary slightly depending on your screen, and product availability may change. Please read the product description and size information carefully before placing an order.

Some Earthwear Studio products are printed on demand after an order is placed. The fact that a product is printed on demand does not limit any rights you have under applicable consumer law.

Orders

When you place an order, you agree to provide accurate contact, delivery, and payment information. After you submit an order, we may contact you if we need to clarify its details or if we cannot fulfill it.

An order confirmation acknowledges that we have received your order. If we cannot fulfill an order, we will contact you and arrange an appropriate refund for any amount paid for the unavailable item.

Prices and payment

Prices are displayed on the website and may change without notice. The price applicable to your order is the price shown at checkout when you place it, including any applicable taxes and shipping charges displayed there. Payment must be completed using one of the payment methods available at checkout.

Shipping and delivery

Available delivery destinations, shipping charges, and any estimated delivery times are shown at checkout or in our Shipping Policy. Delivery estimates are not guaranteed unless we expressly state otherwise. If there is a significant delay or a problem with your delivery, please contact us.

Returns, cancellations, and refunds

Our Return and Refund Policy explains how to request a return, report a damaged or incorrect item, and obtain a refund. Nothing in these Terms or in that policy limits any cancellation, withdrawal, refund, or other consumer rights that apply by law.

Use of the website

You may use our website for lawful personal shopping purposes. You must not misuse the website, interfere with its operation, attempt unauthorized access, or use it in a way that violates applicable law or the rights of others.

Intellectual property

Unless otherwise stated, the text, images, designs, logos, and other content on this website belong to Earthwear Studio or are used with permission. You may not reproduce or use them for commercial purposes without the relevant rights holder’s permission.

Third-party services and links

Our website may include services or links provided by third parties. Their own terms and privacy notices may apply when you use those services or visit their websites. We are not responsible for websites that we do not operate or control.

Privacy

We process personal information as described in our Privacy Policy. Please read it to understand how information is collected and used when you visit the website or place an order.

Changes to these Terms

We may update these Terms from time to time. The version published on our website when you place an order applies to that order, unless a change is required by law.

Applicable law and your rights

These Terms are governed by the laws of the Netherlands, without depriving consumers of any mandatory protections available under the laws that apply to them. Nothing in these Terms excludes or restricts rights or remedies that cannot legally be excluded or restricted.

Contact

For questions about these Terms or your order, contact:

Earthwear Studio
Email: info.earthwearstudio@gmail.com
Phone: +31 6 40807807
Address: Anne Kooistrahof 25, 1106 WG Amsterdam, the Netherlands

SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS

We, Earthwear Studio, are offering an SMS/MMS mobile messaging program (the “Program”), which you agree to use and participate in subject to these Mobile Messaging Terms and Conditions and our Privacy Policy (the “Agreement”). By opting in to or participating in any of our Programs, you accept and agree to these terms and conditions, including, without limitation, your agreement to resolve any disputes with us through binding, individual-only arbitration. Through the Program, you will receive recurring automated marketing and promotional text messages, which may include cart reminders, promotional offers, and product recommendations, and, if you reply, conversational responses to your messages. The Program uses artificial intelligence (“AI”) technology to generate personalized messages, product recommendations, and conversational responses. Some or all messages you receive through the Program may be composed, in whole or in part, by AI systems rather than human agents.

AI-Powered Messaging. Messages you receive through the Program may be generated using artificial intelligence and machine learning technology. This means that some messages, including product recommendations, promotional offers, and conversational responses, are created by AI systems rather than written by a human. You acknowledge and agree that:

(a) AI-generated messages may contain inaccuracies. While we strive to provide helpful and accurate information, AI-generated messages may include errors regarding product details, pricing, availability, promotions, or other information. You should independently verify any product information, pricing, or promotional offers before making a purchase decision.

(b) AI responses are not professional advice. AI-generated messages do not constitute professional, legal, medical, financial, or other expert advice.

(c) Your conversations may be processed by AI. When you reply to messages or engage in conversations through the Program, your responses may be processed by AI systems to generate relevant replies. Your message content, purchase history, and browsing activity may be used by AI systems to personalize your experience.

(d) You may request human assistance. If at any time you prefer to interact with a human representative rather than an AI system, you may request human assistance by contacting us at info.earthwearstudio@gmail.com.

By participating in the Program, you agree to receive recurring automated marketing mobile messages, including AI-generated content, personalized product recommendations, and conversational AI responses, at the phone number associated with your opt-in. You understand that consent is not required to make any purchase from Us. While you consent to receive messages sent using an autodialer and/or AI-generated content, the foregoing shall not be interpreted to suggest or imply that any or all of Our mobile messages are sent using an automatic telephone dialing system (“ATDS” or “autodialer”). You specifically consent to receiving messages where the content is generated, in whole or in part, by artificial intelligence systems.

Opting Out. You can cancel the SMS service at any time by texting “STOP” to any mobile text message from Us. After you send “STOP”, you may receive a confirmation text, and you will no longer receive messages from us. If you wish to rejoin the Program, you can opt in again at any time through the methods we offer. You may also opt out by replying with another standard opt-out keyword, such as UNSUBSCRIBE, CANCEL, END, or QUIT.

Help and Support. If you are experiencing issues with the messaging program, reply with the keyword HELP for assistance, or contact us directly at info.earthwearstudio@gmail.com.

Carrier Disclaimer. Carriers are not liable for delayed or undelivered messages.

Rates and Message Frequency. Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. You acknowledge that consent is not a condition to purchase. The Program involves recurring mobile messages, and additional mobile messages may be sent periodically based on your interaction with us. If you have any questions about your text plan or data plan, please contact your wireless provider.

Privacy. If you have any questions regarding privacy, or how we collect and handle your information, please read our Privacy Policy, available at https://earthwearstudio.myshopify.com/policies/privacy-policy.

Data Use for AI Personalization. To provide you with personalized messages and recommendations through the Program, we may use information including your purchase history, browsing activity, product preferences, and prior message interactions. This information may be processed by AI systems, including third-party AI service providers, to generate relevant and personalized communications. We do not sell your personal information to third parties. Our AI service providers are contractually prohibited from using your personal information to train their general-purpose AI models.

You must have a wireless device of your own, be capable of two-way messaging, be using a participating wireless carrier, and be a wireless service subscriber with text messaging service. Not all cellular phone providers carry the necessary service to participate. Check your phone capabilities for specific text-messaging instructions.

You may not use or engage with the platform if you are under thirteen (13) years of age. If you use or engage with the platform and are between the ages of thirteen (13) and eighteen (18) years of age, you must have your parent’s or legal guardian’s permission to do so. By using or engaging with the platform, you acknowledge and agree that you are not under the age of thirteen (13) years, are between the ages of thirteen (13) and eighteen (18), and have your parent’s or legal guardian’s permission to use or engage with the platform, or are of adult age in your jurisdiction. By using or engaging with the platform, you also acknowledge and agree that you are permitted by your jurisdiction’s Applicable Law to use and/or engage with the Platform.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM OR RELATED TO: (A) INACCURACIES, ERRORS, OR OMISSIONS IN AI-GENERATED MESSAGES, INCLUDING INCORRECT PRODUCT INFORMATION, PRICING, OR AVAILABILITY; (B) ANY DECISION YOU MAKE BASED ON AI-GENERATED CONTENT; (C) ANY PRODUCT RECOMMENDATION GENERATED BY AI SYSTEMS; OR (D) THE PERFORMANCE, RELIABILITY, OR AVAILABILITY OF AI FEATURES. THE PROGRAM AND ALL AI-GENERATED CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND.

You warrant and represent to Us that you have all necessary rights, power, and authority to agree to these Terms and perform your obligations hereunder, and nothing contained in this Agreement or in the performance of such obligations will place you in breach of any other contract or obligation. The failure of either party to exercise in any respect any right provided for herein will not be deemed a waiver of any further rights hereunder. If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. Any new features, changes, updates, or improvements of the program shall be subject to this Agreement unless explicitly stated otherwise in writing. We reserve the right to change this Agreement from time to time. We will post any updates to this Agreement. You acknowledge your responsibility to review this Agreement from time to time and to be aware of any such changes. By continuing to participate in the program after any such changes, you accept this Agreement, as modified.

For any questions, reply HELP to any message from us, or contact us at info.earthwearstudio@gmail.com for more information about the Program.